Frequently Asked Questions


BAnQ facilities

Top Are BAnQ's facilities open?

The National Archives centres and the Grande Bibliothèque are open, including the National Library's reading room (at the Grande Bibliothèque).

Find out the latest on what's happening at the Grande Bibliothèque.

Staff members at the National Library (in Rosemont) process research requests by telephone and email. If your research requires it, we will schedule an appointment. Otherwise, the reading room remains closed, except for patrons who have booked an appointment.

Grande Bibliothèque

Top Is the Grande Bibliothèque open?

The Grande Bibliothèque is open to the public. All its services are available except the following ones:

  • Group study rooms and study carrels
  • La Hutte, a creative lab in the children’s library
  • Lockers

Top What are the opening hours of the Grande Bibliothèque?

For now, the Grande Bibliothèque is open:

  • Tuesday through Friday: from 9 am to 9 pm.
  • Saturday and Sunday: from 9 am to 5 pm.

The library and its phone services are closed Mondays.

Check the detailed schedule for the opening hours of the National Library (at the Grande Bibliothèque), which are different than those of the Grande Bibliothèque.

Top What are the opening hours of the children’s library (Espace Jeunes)?

The Espace Jeunes (the children's library) is open Tuesday through Friday from 9 am to 8 pm and Saturdays and Sundays from 9 am to 5 pm.

Wearing a face covering is no longer mandatory. However, patrons must comply with basic hygiene rules and are advised to stay home if they are experiencing symptoms associated with COVID-19.

Top How do I access the Grande Bibliothèque?

Users can now enter and leave using all the doors, including the Metro’s entrance.

Top Can I use a work table, an armchair or a computer station?

Work tables, armchairs and computer stations are available to all users, not just subscribers.

Seated spots and computer stations cannot be reserved.

There is no maximum time for using seated spots. Computer stations can be used for a maximum of 2 hours per day.

Please note that wearing a face covering is no longer mandatory.

Top Are there any on-site activities at the Grande Bibliothèque

Yes, please view the calendar of activities (in French) for more information.

Top What are the guidelines for visiting the Grande Bibliothèque?

In order to minimize health risks to patrons and staff:

  • Patrons experiencing COVID-19 symptoms are advised to postpone their visit.
  • Patrons are asked to disinfect their hands at designated stations.

National Archives

Top What archival research services do the National Archives offer?

Remote reference and information services

While waiting for the full reopening of our reading rooms, our staff members are at your service to support you in your research endeavours.

Contact us with your needs by filling out this form or calling us. We will get back to you as soon as possible by email, phone or videoconference. We can assist you with your research and copy certain pages for you, if need be (in compliance with the Copyright Act and any other restrictions) if the documents that are of interest to you are not available online.

If your request pertains to a specific archives centre, you can also contact this centre directly.

Viewing materials on site

Users can now access materials at the National Archives, no appointment needed. Read more.

If your research requires it, we can schedule an appointment with you at one of our centres. The appointment is made after you have discussed your research by phone with a member of our staff.

Top What should I expect for my visit?

  • Upon arrival, researchers are asked to store all personal belongings in a locker or another designated space.
  • Researchers are assigned a place according to the type of materials they wish to view and must avoid moving around.
  • Staff will supply researchers with the archival materials required for their work.
  • Only individual work is permitted.
  • Reading areas are cleaned on a regular basis.
  • E-payment is preferred.
  • Snacking areas and lounges are off-limits to researchers.

Top What other National Archives services can I use?

Online resources

The Advitam research interface into the archives is accessible.

BAnQ also encourages its patrons to browse and use its digital offer, which they can use to remotely access its collections and archival holdings, borrow books in French or in English, read magazines and newspapers in French or in English, listen to music and watch videos.

https://numerique.banq.qc.ca/.

Activities

Are there any National Archives-related activities taking place in BAnQ's facilities or posted on its website?

Many activities are programmed. Please check the calendar of activities (in French).

Digital copy services

Is it possible to place a document reproduction request?

Yes. You can place a document reproduction request by filling out the designated form.

Donations and transfers

Do you still receive and process private archive donations?

Yes. Approval of new archival fonds and transportation of materials to our facilities will proceed within the usual timelines. If need be, an archivist will email you to let you know the status of your request.

Do you still receive transfers of public archives?

Yes.

Support services for managing centralized and decentralized public archives

Can I send a request to change a records retention schedule?

Yes. You can complete and submit such a request.

Can I complete and submit a request to transfer public archives?

Yes. You can submit requests through the Advitam transactional tool.

Can I ask an archivist a question?

Yes. You can contact an archivist by email or by phone. Municipal, health and education government departments are specifically asked to contact their regional BAnQ archivist. [PDF - 120KB]

National Library

Top What services are now offered at the National Library (at the Grande Bibliothèque and in Rosemont)?

Research assistance

Staff of the National Library are at your service to assist you in your research.

Let us know what you want by filling out this form, by calling us or by writing at collectionspatrimoniales@banq.qc.ca.

Viewing materials on site

The National Library (at the Grande Bibliothèque) is open for-in house use of materials, no appointment required, during opening hours.

The National Library (in Rosemont) is open by appointment for-in house use of materials, during opening hours. Please note that two business days are required from the moment you book the appointment to the moment of the appointment itself. To book an appointment, please write at collectionspatrimoniales@banq.qc.ca and specify the materials you wish to access.

Top What other National Library services can I use?

Donations of published materials

Can I submit published materials as donations to BAnQ?

Yes. All submissions must be sent to achat@banq.qc.ca. Donations cannot be brought or sent directly to the facility.

Legal deposit

Can I ask questions or submit requests to the legal deposit service?

Yes. Questions and requests can be sent to depot@banq.qc.ca.

Can I submit the legal deposit of materials?

Yes, materials can be sent by mail to the following address:

Section du dépôt légal
Bibliothèque nationale (site Rosemont)
Bibliothèque et Archives nationales du Québec
2275, rue Holt
Montréal (Québec)
H2G 3H1

or brought in person to the:

National Library (in Rosemont) at 2275, Holt Street, Montréal, and at the National Library (at the Grande Bibliothèque).

Can I submit the deposit of digital publications?

Yes. Through the extranet. Send your questions by emailing pubelectro@banq.qc.ca.

ISBN request number

Can I request an ISBN number?

Yes. Through the extranet. Requests can also be emailed to isbn@banq.qc.ca and isbngouv@banq.qc.ca.

Bottin des éditeurs francophones canadiens (French-Canadian publishers' directory)

Can I send change requests to the publishers' directory?

Yes. Address change requests and questions can be emailed to isbn@banq.qc.ca.

Cataloguing in Publication (CIP)

Can I take part in the CIP programme?

Yes. Just fill in the Cataloguing in Publication Information form (in French).

Activities

Are there any National Library-related activities offered on BAnQ's website?

Many online activities are posted on BAnQ's website. Please check the calendar of activities (in French).

Digital copy services

Is it possible to place a document reproduction request?

Yes.

Useful general information

TopWhere?

Where is the Grande Bibliothèque and how can I get there?

Grande Bibliothèque: Map

Grande Bibliothèque

475, boulevard De Maisonneuve Est
Montréal (Québec) H2L 5C4

Phone: 514 873-1100 or
1 800 363-9028 (in Québec)
Fax: 514 873-9312

 

Berri-UQAM metro station
Buses: 15, 30 or 125

Paid parking (access from avenue Savoie and rue Berri)

Where is the National Library (in Rosemont) and how can I get there?

Preservation centre: Map

National Library (in Rosemont)

2275, rue Holt
Montréal (Québec) H2G 3H1

Phone: 514 873-1100
or 1 800 363-9028 (in Québec)
Fax: 514 873-7168

A parking lot located at the west end of the building is available to patrons free of charge.

Buses: 197, 94, 47, 27, 45, 10

Where are the National Archives centres?

See the BAnQ archives centres section

TopWhen?

When is the Grande Bibliothèque open?

See the opening hours

When is the reading room at the National Library (in Rosemont) open?

The reading room at the National Library (in Rosemont) is open to users who have scheduled an appointment to view documents.

When are the National Archives centres open?

See the BAnQ archives centres section

TopWho?

Who can use BAnQ's services?

All Québec residents have free access to BAnQ's services.

Is the Grande Bibliothèque accessible to persons with disabilities?

Yes, the Grande Bibliothèque facilitates accessibility by complying with recognized standards. It provides persons with disabilities with exceptional access to culture and information. It offers services, collections and equipment adapted to the various types of disabilities.

TopWhat?

What is Bibliothèque et Archives nationales du Québec (BAnQ)?

Bibliothèque et Archives nationales du Québec (BAnQ) brings together three institutional cornerstones whose mission is to expand the knowledge and culture of all Quebecers.

The National Library collects, processes and preserves all materials published in Québec and provides widespread access to the heritage collections it has acquired.

The National Archives preserves public and private archives and provides access to them through its 10 centres throughout the province. It also provides a framework to help public bodies manage their archival materials.

The Grande Bibliothèque is a cultural hub in the heart of the city that provides users with free access to the largest collection of French books and materials in the Americas. Québec’s main public library also has an extensive collection of digital resources.

BAnQ plays an active role in promoting Québec culture online. In 2018-2019, its website received a total of 7 million hits, with users accessing over 1.5 million digital loans and 18.4 million digital materials.

What collections are available at the Grande Bibliothèque?

The Grande Bibliothèque puts two major collections at the disposal of its patrons.

The collection of the Grande Bibliothèque includes over 4 million books, CDs, movies,  magazines and newspapers from Québec and around the world, covering all subjects. Most can be borrowed by BAnQ subscribers. Subscribing is free for all Québec residents. Bibliothèque et Archives nationales du Québec (BAnQ) also makes an extensive and constantly expanding digital collection available to the public.

The collection is spread across six levels:

  • Espace Jeunes, the children’s library (M)
  • News and new releases (ground floor)
  • Arts and literature (1)
  • Economics, business, science and technology (2)
  • History, humanities and social sciences (3)
  • Music and film (4)

The National Library (at the Grande Bibliothèque), whose entrance is located inside the Grande Bibliothèque, houses the materials published in Québec over more than two centuries. It includes books, reference works, government publications, newspapers on microforms as well as journals and magazines on mobile stacks, accessible with the help of staff. Materials must be viewed on site.

BAnQ also makes adapted materials available for people with perceptual disabilities. 

What collections can be accessed at the National Library (in Rosemont)?

The National Library collections can be accessed by appointment at the Rosemont site:

  • Posters
  • Maps
  • Postcards
  • Prints
  • Documentary iconography
  • Early books
  • Artists' books and bibliophile books
  • Performing arts programmes
  • Art bindings
  • Art reproductions

What archival collections and fonds are available in the National Archives centres?

The 10 National Archives cemtres house millions of items.

These centres house over 67 kilometers of written documents, 100,000 audiovisual and sound recordings, 15,000,000 graphical materials and 1,500,000 cartographic materials.

The Advitam research tool lets you find the materials you want and view a good deal of online online materials.

What types of digitized materials are available in BAnQ numérique, the institution’s digital platform?

BAnQ uploads on the Internet a digital version of hundreds of thousands of Québec materials, including books, newspapers, sheet music, iconographic and cartographic items, sound recordings and government publications.

These digitized materials are augmented by hundreds of electronic resources from Québec and elsewhere, covering all disciplines.