Broadened Service Offer at BAnQ
See what services are currently available at the Grande Bibliothèque and at BAnQ's other facilities. Some restrictions remain in place due to the pandemic.
About BAnQ
Top Are BAnQ's facilities open?The Grande Bibliothèque is open.
Find out the latest on what's happening at the Grande Bibliothèque.
Staff members at BAnQ's archives centres across Québec, at BAnQ Rosemont–La Petite-Patrie and at the National Collection continue will process research requests by telephone and email. If your research requires it, we will schedule an appointment in a reading room. Otherwise, the reading rooms in these facilities remain closed.
Top Is the Grande Bibliothèque open?The Grande Bibliothèque is open to the public. However, it is not providing the usual services and a maximum of 400 people at a time may enter the facility.
The services currently available at the Grande Bibliothèque are:
To prevent the spread of Covid-19, these are the only activities currently permitted at the Grande Bibliothèque.
For everything else, our staff and our digital services continue to be available online, by email and by phone.
Top What are the Grande Bibliothèque's opening hours?For now, the Grande Bibliothèque is open:
The library and its phone services are closed Mondays.
Note that these opening hours are temporary.
Top How do I access the Grande Bibliothèque?Top Which on-site services are currently available?These are the only activities currently permitted at the Grande Bibliothèque.
Enter the Grande Bibliothèque through the door on de Maisonneuve Blvd. Have a recent, valid piece of ID and proof of residence (digital or paper copy) ready. View the list of accepted documents. Subscriptions are valid for 2 years.
Enter the Grande Bibliothèque through the door on de Maisonneuve Blvd. Have a recent, valid piece of ID and proof of residence (digital or paper copy) ready. View the list of accepted documents. Subscriptions are valid for 2 years.
All subscriptions due to expire between March 1, 2020 and June 30, 2021 have been automatically extended by a 2-year period.
Subscriptions that have expired before March 1, 2020, but for less than 2 years, can be renewed by phone under certain conditions. If you are in this situation, please call 514 873-1100 or 1 800 363-9028, option 2, during opening hours, to check if your subscription can be renewed by phone.
If your card has been expired for over 2 years, enter the Grande Bibliothèque through the door on de Maisonneuve Blvd, with a recent, valid piece of ID and proof of residence (digital or paper copy). View the list of accepted documents.
Yes. Exceptionally, access to online services is maintained for subscribers whose cards have expired.
Yes. Just fill out this form to send a subscription request.
Subscribers with a library card automatically have access to online services.
Yes. Just fill out this form.
If you have your client number, but not your password, please fill out the password recovery form or call 514 873-1100 or 1 800 363-9028, option 2, for staff assistance, during the library'sopening hours.
Yes. You can browse the stacks and choose materials yourself. You can access all the collections, expect the National Collection and newspapers.
Yes. You can make use of the armchairs or study spots to read or work.
For the time being, it is not required to reserve a spot to visit the Espace Jeunes (the children's library).
Children 10 years and older must wear a mask. Wearing a mask is recommended for children between the ages of 2 and 9.
Yes. You can take the materials you want to borrow off the shelves yourself.
However, to simplify your visit, you can have your item(s) placed on hold beforehand. Read the Borrow materials page.
Yes. Users may use the self-checkout terminals located next to the service desks on each level of the library.
Until further notice, all materials, including movies, are loaned for 21 days.
Yes. You can pick up materials placed on hold by a friend or relative if you have the item's reservation code.
Yes. Read the Borrow materials page.
Yes. You can place a hold on up to 15 items at a time, including 10 movies or TV series. The maximum number of items you can borrow is 25.
Please delete your request by logging in to My account or by calling 514 873-1100 or 1 800 363-9028, option 2.
Until further notice, no fines will be charged for failing to pick up an item.
A number of reasons can explain why we cannot find the item you requested even if it is displayed as available in the catalogue. If that is the case, a request cancellation notification will be displayed in the subscriber's account, in the "Messages" section.
There are a number of ways to return borrowed materials.
NEW: Materials can be returned to the reactivated self-service check-in terminals;
Users can also check in their materials at the ground floor service desk;
The drop chutes located by the main entrance on de Maisonneuve Blvd are in service during the Grande Bibliothèque's opening hours;
You may also return materials borrowed from the Grande Bibliothèque to any of the City of Montreal's library (list of libraries), one of Quebec City's libraries (list of libraries) or the Guy-Sanche library located in the same building as BAnQ Gatineau. It's possible that materials will remain recorded in your account for longer than usual. For now, and until further notice, no late fees will be charged.
The following items are not eligible for interlibrary returns:
Until further notice, all materials, including movies, are loaned for 21 days..
No. We have not been charging late fees since mid-March, nor will we be until further notice. Furthermore, you can now renew each borrowed item up to 3 times if it is not reserved by another user.
You may return materials borrowed from BAnQ to any the City of Montreal's library (list of libraries) or one of Quebec City's libraries (list of libraries). Because services are resuming gradually, it's possible that materials will remain recorded in your account for longer than usual. For now, and until further notice, no late fees will be charged.
You can also mail your materials at the following address:
Service de l'abonnement et de l'emprunt
475, De Maisonneuve Blvd East
Montréal, QC H2L 5C4
For health and safety reasons, the only fines that can be paid at the Grande Bibliothèque are for blocked accounts, and they can only be paid by credit or debit card.
Yes. Librarians are available to answer your questions at the service desks on every floor except the ground floor.
Yes. As of Tuesday, February 16, Services Québec agents will be back at BAnQ to provide employment assistance and information about government services:
Users can also speak to an agent by phone or videoconference.
Study spots, armchairs and computer stations will be made available to all users not just subscribers.
Note that:
No, seated spots and computer stations cannot be reserved. Currently, users have free access to 219 seated spots and 58 computer stations.
There is no maximum time for using the seated spots.
The computer stations can be used for a maximum of 2 hours.
Top Which on-site services are not currently available at the Grande Bibliothèque?Top What remote services are available?Yes. The reference and information phone service is available.
Yes. You can use the email information and reference services.
The adapted book service has resumed its activities, but no services are provided on-site.
Orders can be placed through the catalogue or by calling 514 873-4454 or 1 866 410-0844.
When you receive your materials by mail, we recommend that you put them aside for 3 days. You can read them after this period. Please expect longer wait times for requested books due to delayed deliveries by Canada Post.
In accordance with public health authority guidelines, patrons cannot access the collections. Placing a hold on materials by phone or by email is required before showing up at the library. The reading room is off-limits.
Yes. Patrons can transmit their interlibrary loan requests as they usually do. (Place an interlibrary loan request)
Yes. You can email services.quebec@banq.qc.ca to make a phone or videoconference appointment with the Services Québec agents at BAnQ. You can also meet with them at the Grande Bibliothèque.
No. However, several online activities are posted on BAnQ’s website. Please check the calendar of activities (in French).
Top What are the guidelines for visiting the Grande Bibliothèque?In order to minimize health risks to patrons and staff:
Top What kind of measures are in place to protect patrons?Various measures have been introduced to protect the health of patrons.
Top What archival research services do the National Archives offer?While waiting for the full reopening of our reading rooms, our staff members are at your service to support you in your research endeavours.
Contact us with your needs by filling out this form or calling us. We will get back to you as soon as possible by email, phone or videoconference. We can assist you with your research and copy certain pages for you, if need be (in compliance with the Copyright Act and any other restrictions) if the documents that are of interest to you are not available online.
If your request pertains to a specific archives centre, you can also contact this centre directly.
If your research requires it, we can schedule an appointment with you at one of our centres (except in Gatineau and Rimouski). The appointment is made after you have discussed your research by phone with a member of our staff.
This means that the reading rooms at the archives centres remain closed, except for people who have an appointment
Top After discussing my research by phone, I have an appointment at a BAnQ archives centre. What do I need to know?Top What other National Archives services can I use?The Advitam research interface into the archives is accessible.
BAnQ also encourages its patrons to browse and use its digital services at banq.qc.ca, which they can use to remotely access its collections and archival holdings, borrow books in French or in English, read magazines and newspapers in French or in English, listen to music and watch videos.
Many online activities are posted on BAnQ's website. Please checx the calendar of activities (in French).
Yes. Digital copy services have resumed. Please allow a longer wait time, due to high demand.
Yes. However, visits to donor residences or offices, approval of new archival fonds and transportation of materials to our facilities are not possible in the short term. If need be, an archivist will email you to let you know the status of your request.
Yes. BAnQ's archives centres are once again receiving archival materials.
Yes. You can complete and submit such a request.
Yes. You can submit requests through the Advitam transactional tool.
Yes. You can contact an archivist by email or by phone. Municipal, health and education government departments are specifically asked to contact their regional BAnQ archivist. [PDF - 120KB]
Top What services are now offered at BAnQ Rosemont–La Petite-Patrie and the National Collection?While waiting for the full reopening of the National Collection and of BAnQ Rosemont–La Petite-Patrie, our librarians are at your service to support you in your research projects. Read the guidelines.
Users can view materials at the National Library but can only do so by appointment, and spots are limited. Read the guidelines.
Top What other National Library services can I use?Yes. All submissions must be sent to achat@banq.qc.ca. Donations cannot be brought or sent directly to the facility.
Yes. Questions and requests can be sent to depot@banq.qc.ca.
Yes, materials can be sent by mail to the following address:
Section du dépôt légal
BAnQ Rosemont–La Petite-Patrie
Bibliothèque et Archives nationales du Québec
2275, rue Holt
Montréal (Québec)
H2G 3H1
or brought in person to:
BAnQ Rosemont–La Petite-Patrie, at 2275, Holt Street, Montréal.
Yes. Through the extranet. Send your questions by emailing pubelectro@banq.qc.ca.
Yes. Through the extranet. Requests can also be emailed to isbn@banq.qc.ca and isbngouv@banq.qc.ca.
Yes. Address change requests and questions can be emailed to isbn@banq.qc.ca.
Yes. Just fill in the Cataloguing in Publication Information form (in French).
Many online activities are posted on BAnQ's website. Please check the calendar of activities (in French).
Yes. Digital copy services have resumed. Longer wait times are expected due to high demand.
TopWhere?
 BAnQ Rosemont–La Petite-Patrie |
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2275, rue Holt |
A parking lot located at the west end of the building is available to patrons free of charge.
Buses: 197, 94, 47, 27, 45, 10 |
See the BAnQ archives facilities section
TopWhen?See the opening hours
The reading room at BAnQ Rosemont–La Petite-Patrie is open to users who have scheduled an appointment to view documents.
See the BAnQ archives facilities section
TopWho?All Québec residents have free access to BAnQ's services.
Yes, the Grande Bibliothèque facilitates accessibility by complying with recognized standards. It provides persons with disabilities with exceptional access to culture and information. It offers services, collections and equipment adapted to the various types of disabilities.
TopWhat?BAnQ, which resulted from the merging of the activities of the Bibliothèque nationale du Québec and Archives nationales du Québec, is a library-science and archival cultural institution of national stature dedicated to the acquisition, preservation and promotion of Québec's published, archival and film heritage. BAnQ makes a public library available to all Quebecers by offering a vast universal collection.
More specifically, the institution has, as part of its mission, to assemble, preserve permanently and promote Québec's published heritage materials together with any related document of cultural interest, and materials relating to Québec that are published outside Québec. BAnQ also has, as part of its mission, to provide democratic access to the heritage materials constituted by its collections, and to culture and universal knowledge, and to act, in this regard, as a catalyst among Québec library and information institutions, thereby contributing to the personal development of Quebecers. Finally, BAnQ has, as part of its mission, to supervise, support and advise public bodies in the management of their current and intermediate archives, as well as to ensure the preservation of, facilitate access to, and foster the promotion of public archives.
In addition to the National collection, which comprises all materials published in Québec, the Grande Bibliothèque has a universal collection with over 4 million items, including 1.2 million books, 220 000 CDs and DVDs, and a vast collection of magazines, journals and newspapers from Québec and elsewhere. Bibliothèque et Archives nationales du Québec (BAnQ) also makes an extensive and constantly expanding digital collection available to the public.
The Grande Bibliothèque's circulation and reference collection is divided into sections:
BAnQ also makes adapted materials available for people with perceptual disabilities.
The heritage collections at BAnQ Rosemont–La Petite-Patrie can be accessed by users. More specifically:
The 10 BAnQ archives facilities house millions of items.
With more than 60 kilometers of written documents, namely the equivalent of approximately 185,000 archive boxes, 1,200,000 maps and plans, 18,700,000 graphical materials (photographs, postcards, prints, architectural and engineering drawings), and more than 78,000 films, videos and sound recordings, imagine everything there is to discover, read, see and hear about the history of Québec and the men and women who have shaped that history over close to four centuries.
Bibliothèque et Archives nationales du Québec provides access via the Internet to digital versions of tens of thousands of Québec materials, including books, newspapers, music scores, fixed images of iconographic and cartographic items, sound recordings and government publications.
These digitized resources are augmented by dozens of electronic resources from Québec and elsewhere, in all disciplines.
