BAnQ Facilities to Gradually Reopen
Read on for more info and read our frequently asked questions.
About BAnQ
Top When does BAnQ plan to reopen?BAnQ has been authorized by the Québec government, more specifically, by public health authorities, to reopen its facilities starting May 29.
BAnQ will gradually resume operations at its various locations. In the coming weeks, in accordance with guidelines issued by the Direction de la santé publique, our staff will be working hard to get ready to safely welcome patrons.
The Grande Bibliothèque will reopen its doors on July 2.
We will disclose the terms of our reopening on our Web portal for the benefit of our patrons as soon as possible.
Starting in early June, staff members at the 10 national archives centres across the province as well as at BAnQ Rosemont–La Petite-Patrie and at the National Collection will be processing research requests by telephone and email as they used to. The dates when these facilities will once again be open to on-site users will be announced shortly.
Top Which services will be provided when the facilities reopen?The reopening process will take place in accordance with the guidelines of Québec's public health authorities.At
At the Grande Bibliothèque, starting June 2, services will be limited to the lending of books and othe rmaterials. Browsing library shelves will be forbidden, except for authorized personnel, until further notice. Patrons will only be able to walk in the service desks area, on the ground floor.
Are there services that I can use while the Grande Bibliothèque and other BAnQ facilites are closed?
BAnQ encourages its patrons to browse and use its digital services through which they can remotely access its collections and archival holdings, borrow books in French or in English, read magazines and newspapers in French or in English, listen to music and watch videos: banq.qc.ca.
Top SubscriptionAll subscriptions have been automatically extended during the closure.
Yes. Just fill out this form to send a subscription request. Longer wait times are expected due to high demand.
Please note that subscribers who hold a library card automatically have access to online services.
Yes, access to online services is maintained for subscribers whose cards have lapsed.
Yes. Just fill out this form.
If you have your client number, but not your password, please use the password recovery form..
TopHold requestsYes. The timeframe to claim materials on which a hold has been placed has been extended. This measure will not have an impact on reservation ranks. Furthermore, no fines will be charged for unclaimed items while the Grande Bilbliothèque is closed. The timeframe to claim materials on which a hold has been placed will be announced before the Grande Bibliothèque reopens.
TopEvent programmingA great many online activites are posted on BAnQ's Web portal. Please see the calendar of activities (in French).
TopOnline reference serviceYes. You can use the information and reference services. Please note that longer wait times are expected and that some questions will not be processed because librarians cannot access their usual resources while working from home.
Top Donating private archivesYes. However, visits, approval of new archival fonds and transportation of materials to our facilities will only be possible after BAnQ's facilities reopen. If need be, an archivist will email you to let you know the status of your request.
Which services have been suspended during the closure of BAnQ facilities?
Top Loans and returnsDuring the Grande Bibliothèque’s closure, drop chutes located by the main entrance will remain open 24 hours a day, 7 days a week. However, you don’t need to bring back materials for now because due dates have been pushed back. The same applies to overdue materials.
Due to the absence of employees, materials returned to the chutes can’t immediately be removed from subscribers’ accounts. Their return will be checked in when the Grande Bibliothèque reopens. Late fees will not be charged during this period.
No. The loan period for every borrowed item has been automatically graced with an extension so that no late fees will be charged until the Grande Bibliothèque reopens. You can access your account to take note of the new due dates.
You’ll have to pay late fees due before the Grande Bibliothèque’s closure. No additional fees will be charged during the closure period.
You’ll have to pay late fees due before the Grande Bibliothèque’s closure. No additional fees will be charged during the closure period.
Top Event programmingAll events planned at the Grande Bibliothèque or in another BAnQ facility are cancelled during the closure.
Top Online reference serviceTelephone services for users will not be available until further notice.
Top Email notificationNo. Email notification has been suspended for the time being.
Top Service québécois du livre adapté (SQLA or adapted book service)No. The adapted book service has been suspended.
No. The loan period for SQLA-sent materials has been graced with a 70-day extension. Due to the absence of employees, materials returned to the SQLA can’t immediately be removed from subscribers’ accounts. Their return will be checked in when the Grande Bibliothèque reopens.
Top Interlibrary loanNo. ILL service has been suspended.
No. Since it’s not recommended that you go out, you should wait for BAnQ’s facilities to reopen to return materials obtained through ILL. No late fees will be charged during the closure period.
The loan period of every borrowed item has been or will be automatically extended so that no late fees are charged until the Grande Bibliothèque reopens.
equests will be processed when the ILL service reopens.
Top Document reproductionReproduction services have been suspended. Requests will be processed when BAnQ’s facilities reopen.
Top Online resourcesTop Legal depositYes. Questions and requests can be sent to depot@banq.qc.ca.
No. Physical documents cannot be received at the moment.
Yes. Through the extranet. (in French). Send your questions by emailing pubelectro@banq.qc.ca.
Top ISBN request numberYes. Requests can be emailed to isbn@banq.qc.ca and isbngouv@banq.qc.ca (longer response times can be expected).
Top Services for researchersYes. BAnQ staff will answer questions by email as is customary.
Top Bottin des éditeurs francophones canadiens (French-Canadian publishers directory)Yes. Address change requests and questions can be sent by email at isbn@banq.ca.
Top Cataloguing in Publication (CIP)Yes. Just fill in the Cataloguing in Publication Information form (in French).
Top Support services for the management of centralized and decentralized public archivesYes. You can prepare and submit modification requests. However, process and approval depend on how requests were sent:
Yes. You can submit requests by using Advitam, a transactional tool. Please note that they will be processed at a later date and that documents cannot be sent to BAnQ during this period..
Yes. You can contact your archivist by email. Public bodies from the municipal, health and education sectors are specifically asked to contact their regional BAnQ archivist.
Top Support and collaborative service with the private archives communityYes. However, we will reassess the situation mid-May, if need be. If that is the case, you can contact the archivist in charge of your region at this moment.
TopWhere?
 BAnQ Rosemont–La Petite-Patrie |
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2275, rue Holt |
A parking lot located at the west end of the building is available to patrons free of charge.
Buses: 197, 94, 47, 27, 45, 10 |
See the BAnQ archives facilities section
TopWhen?See the opening hours
Tuesday through Friday: 9 am to 5 pm
Monday: Closed
See the BAnQ archives facilities section
TopWho?All Québec residents have free access to BAnQ's services.
Yes, the Grande Bibliothèque facilitates accessibility by complying with recognized standards. It provides persons with disabilities with exceptional access to culture and information. It offers services, collections and equipment adapted to the various types of disabilities.
TopWhat?BAnQ, which resulted from the merging of the activities of the Bibliothèque nationale du Québec and Archives nationales du Québec, is a library-science and archival cultural institution of national stature dedicated to the acquisition, preservation and promotion of Québec's published, archival and film heritage. BAnQ makes a public library available to all Quebecers by offering a vast universal collection.
More specifically, the institution has, as part of its mission, to assemble, preserve permanently and promote Québec's published heritage materials together with any related document of cultural interest, and materials relating to Québec that are published outside Québec. BAnQ also has, as part of its mission, to provide democratic access to the heritage materials constituted by its collections, and to culture and universal knowledge, and to act, in this regard, as a catalyst among Québec library and information institutions, thereby contributing to the personal development of Quebecers. Finally, BAnQ has, as part of its mission, to supervise, support and advise public bodies in the management of their current and intermediate archives, as well as to ensure the preservation of, facilitate access to, and foster the promotion of public archives.
The Grande Bibliothèque offers services for every type of user: children, business people, jobseekers, newcomers to Québec, persons with disabilities and the library and information community. Please note that, in order to benefit from some of these services, you must subscribe to BAnQ:
In addition to the National collection, which comprises all materials published in Québec, the Grande Bibliothèque has a universal collection with over 4 million items, including 1.2 million books, 220 000 CDs and DVDs, and a vast collection of magazines, journals and newspapers from Québec and elsewhere. Bibliothèque et Archives nationales du Québec (BAnQ) also makes an extensive and constantly expanding digital collection available to the public.
The Grande Bibliothèque's circulation and reference collection is divided into sections:
BAnQ also makes adapted materials available for people with perceptual deficiencies.
BAnQ Rosemont–La Petite-Patrie ensures the accessibility of the special collections that are part of the Québec heritage collection, namely:
The 10 BAnQ archives facilitities house millions of items.
With more than 60 kilometers of written documents, namely the equivalent of approximately 185,000 archive boxes, 1,200,000 maps and plans, 18,700,000 graphical materials (photographs, postcards, prints, architectural and engineering drawings), and more than 78,000 films, videos and sound recordings, imagine everything there is to discover, read, see and hear about the history of Québec and the men and women who have shaped that history over close to four centuries.
Bibliothèque et Archives nationales du Québec provides access via the Internet to digital versions of tens of thousands of Québec materials, including books, newspapers, music scores, fixed images of iconographic and cartographic items, sound recordings and government publications.
These digitized resources are augmented by dozens of electronic resources from Québec and elsewhere, in all disciplines.
Top How…Just fill out the designated form. Once the accuracy of your postal code has been validated, you will receive a client number and a password that will allow you to log in to BAnQ's Web portal and use the online resources.
By going to the subscription desk of the Grande Bibliothèque or to one of BAnQ's other facilities with a valid piece of ID and proof of residence. Please see the list of documents accepted.
With a subscriber's card, you can borrow a maximum of 15 items from the Grande Bibliothèque, but no more than:
Most items can generally be borrowed for 21 days, except for films for subscribers 14 years and older (7 days).
Subject to certain conditions, loans can be renewed 3 times, with the exception of loans of new items wich can only be renewed once, for the same length of time as the original loan.
Subscribers can reserve items that are available for lending but which have already been borrowed by another subscriber by accessing BAnQ's catalogue. As soon as the item becomes available, it is set aside for the subscriber concerned, who is informed by phone. The subscriber has four working days to pick up the item, failing which a $2 fee per item is entered in the subscriber's record.
By searching the catalogue.
