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Subscription to remote services is available for Québec residents only. It lets you borrow e-books and access online resources requiring authentication when logging in from a location other than one of BAnQ's facilities.

  • Do you have a BAnQ subcriber's card? You are entitled to remote services. You can access the online resources by entering 1) your 8-digit client number and 2) your password.
  • You are a subscriber but have lost your password?

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Need an email address?

You can set up one by using a free Web-based email service, such as Gmail or Outlook.

If you encounter any problems, please contact us by phone at 514 873-1100, option 3 (Montréal area) or at 1 800 363-9028, option 3 (elsewhere in Québec).

Please read the following terms and conditions carefully before subscribing to the Bibliothèque et Archives nationales du Québec (BAnQ) email notification service.

  1. With this service, subscribers can receive BAnQ notifications by email.
  2. You are responsible for updating the information contained in your file. You must inform BAnQ about any change in your home address, telephone number or email address.
  3. BAnQ is not responsible for any additional delays or fees incurred should you fail to update your contact details (home address, telephone number, email address). The policies and rules in effect at BAnQ apply regardless of the means of communication you choose.
  4. You can change the means of communication chosen at any time, either online under “My record” or by telephone at
    514 873-01100 or 1 800 363-9028.
  5. BAnQ agrees to communicate with you within a reasonable amount of time.
  6. In the event that the transmission of an email fails, BAnQ will communicate with you using another means of communication, namely telephone or mail. A note will be added to your record indicating that your email address is incorrect.
  7. The contact details (home address, telephone number, email address) you provide are used exclusively by BAnQ. BAnQ will never transmit this information to another party.
  8. Communications from BAnQ may contain personal information. BAnQ is not responsible for any inappropriate use of this information.
  9. BAnQ can modify these terms and conditions at any time, by giving reasonable notice.


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Catalogue des bibliothèques du Québec. RFN. RDAQ. Les Amis de BAnQ. Fondation de BAnQ.