• My account

Borrow materials at the Grande Bibliothèque by placing items on hold

How does it work?

  1. Place a hold on the item (whether it’s available or borrowed by someone else) from the catalogue; See How do I place an item on hold? If you are unable to do so online, call 514 873-1100 or 1 800 363-9028, option 2, for assistance.
  2. Wait until you’ve received an email or phone call informing you the reserved item is ready for you. Please don't waste your time going to the library before you’ve been notified.
  3. Within the next four days, come to the Grande Bibliothèque with your subscriber's card and your reservation code. Beyond that four-day window, you will lose your reservation. Your reservation code consists of the first letter of your last name followed by the last five digits of the number shown on the back of your subscriber's card.
  4. When you get home, place the borrowed materials in a place where they won't be handled for a 3-day period.

Please note:

  • You can place a hold on up to 15 items, including 10 movies or TV series.
  • If you are unable to go to the library to pick up your materials, we ask that you please cancel your request by logging in to My account in the catalogue or by calling 514 873-1100 or 1 800 363-9028, option 2.
  • Until further notice, no charges will be fined for failing to pick up an item.

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Haut How do I place an item on hold?

A catalogue search will display a list of results. Click on the item's title in the list to display its description. In the Find it tab, click on the Place a hold button.

Exceptions

You cannot reserve an item if the Place a hold button is not displayed. This is the case when an item is only available for in-library use, for instance.