• My account

Everything you need to know about joining 

Special cases
Renewal of subscriptions
Responsibilities
Lost card
Change to your account


Joining BAnQ is free and lets you:

If you’ve joined online and wish to place a hold or borrow materials and use the on-site services at the Grande Bibliothèque, the National Archives or the National Library, bring along a valid ID and proof of address on your next visit to one of BAnQ’s facilities.

See the list of accepted documents

Only Québec residents can access BAnQ’s digital resources.

HautSpecial cases

Children ages 13 and younger must be accompanied by a parent or tutor when they join. The parent or tutor signs the child's subscriber's card and is responsible for the subscription privileges granted. Proof of identity is required for the child and proof of residence for the parent or tutor. See the list of accepted documents. The subscriber's card for children provides access to all collections and services offered at Espace Jeunes (the children's library) and in the printed music collection.

People who do not hold Canadian citizenship, but who hold a permanent or temporary residence permit (for work or study) and reside in Québec can join free of charge to gain access to all the services and receive their subscriber's card. The duration of the subscription is determined by the expiry date of the residence permit.

Non-residents of Québec can pay to receive a subscriber's card. However, online access to digital ressources requiring login, including the borrowing of e-books, is granted only to subscribers who reside in Québec.

HautRenewal of subscriptions

After two years, you will have to renew your subscription to carry on borrowing materials from the Grande Bibliothèque and using its on-site services. However, you will continue to have access to the online resources, even if you’ve moved, and as long as you still reside in Québec.

If the fees in your account amount to less than $10 and your card has been expired for less than 2 years, you can renew your subscription by calling us at 514 873-1100, option 2 (Montréal region) or 1 800 363-9028, option 2 (elsewhere in Québec). Have your subscriber’s card close at hand.

If your card has been expired for more than 2 years, you must stop by the subscription desk (comptoir d'abonnement) at the Grande Bibliothèque or in one of BAnQ's other facilities with your card, valid personal I.D. and proof of residence. If the fees in your account amount to more than $10, you will have to pay them or, at least, lower your balance to less than $10.

HautResponsibilities

When you join, you agree to:

HautLost card

If you lose your card, you must notify BAnQ immediately. You must present a valid piece of personal ID at the Grande Bibliothèque's subscription desk (comptoir d'abonnement) or in any other BAnQ facility and pay fees to receive a new card.

HautChanges to your account

You can change your address:

Vous pouvez modifier votre numéro de téléphone ou votre courriel :

Vous pouvez modifier votre mot de passe :