Interlibrary loan (ILL) for libraries

Through its interlibrary loan (ILL) service, Bibliothèque et Archives nationales du Québec (BAnQ) lends documents from most of its collections to other libraries for the benefit of their users, complementing their local and regional collections.

Access the Catalogue des bibliothèques du Québec.

ILL procedure

Canadian libraries: If your library does not have an ILL symbol, please request one from Library and Archives Canada. Then subscribe [Word - 186 KB) to BAnQ's ILL service.

Foreign libraries: Subscribe (Word - 186 KB) to BAnQ's ILL service so that you can use the system.

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Libraries affiliated with the Réseau BIBLIO

Libraries affiliated with the Réseau BIBLIO du Québec must contact their regional Réseau BIBLIO, which forwards ILL requests to BAnQ and ensures follow-up. The loan period is six weeks. Renewals are not allowed.


 Top BAnQ's ILL terms and conditions

All the terms and conditions of BAnQ's ILL service comply with BAnQ's interlibrary loan policy Politique de prêt entre bibliothèques de BAnQ (French only), and are determined by administrative by-law (French only).

Documents loaned

BAnQ makes a very vast collection of documents available for ILL purposes. However, certain documents are not made available through the ILL service for reasons of fragility, format, medium, value, rarity, intended clientele or high demand, or in keeping with mandates and objectives for collection development.

Borrowing audio books for subscribers to the Service québécois du livre adapté (SQLA)

Québec libraries can borrow audio books from BAnQ's universal collection for SQLA subscribers who are also members of their library. The audio books made available to SQLA subscribers through ILL are not adapted materials, but commercial editions that are available to all. To borrow an audio book, all you have to do is access the Iris catalogue through the Catalogue des bibliothèques du Québec to find what titles are available, and then make an ILL request.

For more information and to find out about borrowing procedures, please refer to Procedure for library staff

Special conditions

Certain ILL documents, including those from the national collection and the Centre québécois de ressources en littérature pour la jeunesse (CQRLJ), must always be consulted on-site, on the premises of the borrowing library.

Loan period

The loan period is four weeks from the date of receipt of the document by the borrowing library. Renewals are not allowed.

Delivery of documents

Usually, documents are sent by postal mail; occasionally, a courier service may be used.

Reproductions of 25 pages or less of periodical articles or parts of books are sent to the library by electronic delivery or by fax. Reproductions longer than 25 pages are sent by postal mail.


BAnQ processes received requests in as short a time as possible. The handling of priority requests is an exceptional service for which fees are charged.


The service is generally free of charge. However, loan- and reproduction-related fees may or may not apply, depending on service agreements established between BAnQ and other libraries. See ILL rates (French only).

Return of documents

Documents must be returned to BAnQ within the time allowed. ILL documents from the national collection and the Centre québécois de ressources en littérature pour la jeunesse (CQRLJ) must be returned by courier.

Damage and loss

A bill is issued in the case of damage or loss. Replacement costs are as follows: the cost of the document plus a $10 replacement charge and applicable taxes.


 Top Follow-up of ILL requests

BAnQ's ILL service contacts libraries by e-mail. Please note that e-mails are sent using ILL Generic Script format. To learn more, see the quick reference [Word - 597 KB].


 Top BAnQ ILL factsheet


Address: Bibliothèque et Archives nationales du Québec (BAnQ)
Service du prêt entre bibliothèques

475, boulevard De Maisonneuve Est
Montréal (Québec) H2L 5C4
Phone: 514 873-4495
Internet portal:

Requests in ISO format:
Requests in Generic Script format:

Iris configuration parameters for a Z39.50 client
IP Address:
Port: 210
Database: IRIS

For more information, contact the ILL service (

Our partners

Ville de Montréal. Fondation de BAnQ. Les Amis de BAnQ. Catalogue des bibliothèques du Québec. RDAQ. RFN.