Particular care has been taken with respect to BAnQ's Web portal to ensure that it complies with accessibility software and equipment. If, however, you experience difficulty completing a form, accessing certain pages or using certain services offered on this Web portal, do not hesitate to contact us.
BAnQ's goal is to comply with the requirements of the standard adopted by the Government of Québec with respect to computer resources (SQQRI 008 in French only), in terms of the accessibility of the Web, in keeping with the timetable developed by the Conseil du trésor.
BAnQ's Web portal has been designed so that it is completely accessible from a computer keyboard.
The means for accessing the access keys depend on your computer's browser.
In the case of most browsers that operate with Windows, you have to press the keys "Alt" and "Shift" along with the access key simultaneously (do not use the numbers on the number pad), then on "Enter" as the case may be.
In a Macintosh environment, you generally have to press "CTRL" and the access key simultaneously. For more details, we invite you to consult the Wikipedia article entitled Access in Different Browsers.
Located at the top of the page, three links provide direct access to the information sought.
Each of the graphic elements on this web portal includes a text description that will be displayed if the visitor decides not to display the images or if he/she cannot display or see the images.
The map of BAnQ's Web portal is available at the bottom of each page of the site. It is also accessible through keyboard access key 3.
It is possible to access this Web portal using recent browsers, specifically Firefox, Opera, Internet Explorer (versions 7 and later), Safari, etc.
We strongly recommend that you do not use Explorer 6.
The accessibility of the site is verified with the following tools:
At present, certain elements of the content on this site do not comply with government standards concerning Web site accessibility.
The content covered by these government standards will eventually be adapted, in keeping with the timetable in effect, to ensure that it is accessible
Certain Web applications in this portal include obstacles to accessibility that will be corrected during a future upgrade. These include the following:
Moreover, BAnQ cannot guarantee the accessibility of content or applications that come from third parties that are not subject to government standards concerning Web site accessibility.