Frequently asked questions







Top Where?

Where is the Grande Bibliothèque and how can I get there?

Grande Bibliothèque: Map

Grande Bibliothèque

475, boulevard De Maisonneuve Est
Montréal (Québec) H2L 5C4

Phone: 514 873-1100 or
1 800 363-9028 (in Québec)
Fax: 514 873-9312


Berri-UQAM metro station
Buses: 15, 30 or 125

Paid parking (access from avenue Savoie and rue Berri)


Where is BAnQ Rosemont–La Petite-Patrie located and how can I get there?

Preservation centre: Map

BAnQ Rosemont–La Petite-Patrie

2275, rue Holt
Montréal (Québec) H2G 3H1

Phone: 514 873-1100
or 1 800 363-9028 (in Québec)
Fax: 514 873-7168

A parking lot located at the west end of the building is available to patrons free of charge.

Buses: 197, 94, 47, 27, 45, 10


Where are BAnQ's archives facilities located?

(see the BAnQ archives facilities section)


Top When?

When is the Grande Bibliothèque open?

See the opening hours


When is BAnQ Rosemont–La Petite-Patrie open?

Tuesday through Friday: 9 am to 5 pm
Monday: Closed


When are BAnQ's archives facilities open?

(see the BAnQ archives facilities section)


Top Who?

Who can use BAnQ's services?

All Québec residents have free access to BAnQ's services.


Is the Grande Bibliothèque accessible to persons with disabilities?

Yes, the Grande Bibliothèque facilitates accessibility by complying with recognized standards. It provides persons with disabilities with exceptional access to culture and information. It offers services, collections and equipment adapted to the various types of disabilities.



What is Bibliothèque et Archives nationales du Québec (BAnQ)?

BAnQ, which resulted from the merging of the activities of the Bibliothèque nationale du Québec and Archives nationales du Québec, is a library-science and archival cultural institution of national stature dedicated to the acquisition, preservation and promotion of Québec's published, archival and film heritage. BAnQ makes a public library available to all Quebecers by offering a vast universal collection.

More specifically, the institution has, as part of its mission, to assemble, preserve permanently and promote Québec's published heritage materials together with any related document of cultural interest, and materials relating to Québec that are published outside Québec. BAnQ also has, as part of its mission, to provide democratic access to the heritage materials constituted by its collections, and to culture and universal knowledge, and to act, in this regard, as a catalyst among Québec library and information institutions, thereby contributing to the personal development of Quebecers. Finally, BAnQ has, as part of its mission, to supervise, support and advise public bodies in the management of their current and intermediate archives, as well as to ensure the preservation of, facilitate access to, and foster the promotion of public archives.


What services are offered at the Grande Bibliothèque?

The Grande Bibliothèque offers services for every type of user: children, business people, jobseekers, newcomers to Québec, persons with disabilities and the library and information community. Please note that, in order to benefit from some of these services, you must subscribe to BAnQ:


What collections are offered at the Grande Bibliothèque?

In addition to the National collection, which comprises all materials published in Québec, the Grande Bibliothèque has a universal collection with over 4 million items, including 1.2 million books, 220 000 CDs and DVDs, and a vast collection of magazines, journals and newspapers from Québec and elsewhere. Bibliothèque et Archives nationales du Québec (BAnQ) also makes an extensive and constantly expanding digital collection available to the public.

The Grande Bibliothèque's circulation and reference collection is divided into sections:

  • News and new releases
  • Arts and literature
  • Maps and plans
  • Science and technology
  • Economics and business, jobs and careers
  • History, geography and biographies
  • Social science and the humanities
  • Language
  • Music and film
  • Youth

BAnQ also makes adapted materials available for people with perceptual deficiencies. 


What collections are offered at BAnQ Rosemont–La Petite-Patrie?

BAnQ Rosemont–La Petite-Patrie ensures the accessibility of the special collections that are part of the Québec heritage collection, namely:

  • Posters
  • Maps
  • Postcards
  • Prints
  • Documentary iconography
  • Early books
  • Artists' books and bibliophile books
  • Performing arts programmes
  • Art bindings
  • Art reproductions


What archival collections and fonds are offered in BAnQ's archives facilities?

The 10 BAnQ archives facilitities house millions of items.

With more than 60 kilometers of written documents, namely the equivalent of approximately 185,000 archive boxes, 1,200,000 maps and plans, 18,700,000 graphical materials (photographs, postcards, prints, architectural and engineering drawings), and more than 78,000 films, videos and sound recordings, imagine everything there is to discover, read, see and hear about the history of Québec and the men and women who have shaped that history over close to four centuries.


What types of digitized materials are available in the digital collection?

Bibliothèque et Archives nationales du Québec provides access via the Internet to digital versions of tens of thousands of Québec materials, including books, newspapers, music scores, fixed images of iconographic and cartographic items, sound recordings and government publications.

These digitized resources are augmented by dozens of electronic resources from Québec and elsewhere, in all disciplines.


TopHow ...

... can I subscribe to online services to view BAnQ's digital materials and borrow e-books?

Just fill out the designated form. Once the accuracy of your postal code has been validated, you will receive a client number and a password that will allow you to log in to BAnQ's Web portal and use the online resources.


... can I get a subscriber's card?

By going to the subscription desk of the Grande Bibliothèque or to one of BAnQ's other facilities with a valid piece of ID and proof of residence. Please see the list of documents accepted.


... can I borrow materials at the Grande Bibliothèque?

With a subscriber's card, you can borrow a maximum of 15 items from the Grande Bibliothèque, but no more than:

  • 10 fiction films
  • 10 nonfiction films
  • 10 music CDs
  • 10 pieces of software
  • 10 language learning methods
  • 10 magazines
  • 5 roadmaps or tourist attraction maps
  • 2 video
  • 25 items on any other medium and of any other type.

Most items can generally be borrowed for 21 days, except for films for subscribers 14 years and older (7 days).

Subject to certain conditions, loans can be renewed 3 times, with the exception of loans of new items wich can only be renewed once, for the same length of time as the original loan.


... can I reserve materials?

Subscribers can reserve items that are available for lending but which have already been borrowed by another subscriber by accessing BAnQ's Iris catalogue. As soon as the item becomes available, it is set aside for the subscriber concerned, who is informed by phone. The subscriber has four working days to pick up the item, failing which a $2 fee per item is entered in the subscriber's record.


... can I find a title in the catalogue?

By searching the Iris catalogue.

To learn how to search better, go to the the Iris catalogue online help.

Our partners

Ville de Montréal. Fondation de BAnQ. Les Amis de BAnQ. Catalogue des bibliothèques du Québec. RDAQ. RFN.